Store Manager Job at Burrows Tractor, Wenatchee, WA

  • Burrows Tractor
  • Wenatchee, WA

Job Description

Job Summary: As an Agricultural Equipment Store Manager reporting directly to Corporate Management, you will oversee the operations of our agricultural equipment retail store. You will be responsible for managing all aspects of the store, including sales, customer service, inventory management, staff supervision, and ensuring the overall success and profitability of the business. Your leadership skills, industry knowledge, and commitment to exceptional customer service will be instrumental in driving the store's growth and maintaining its reputation as a trusted supplier of quality agricultural, construction and lawn care equipment. Responsibilities:Sales Management:Develop and implement sales strategies to achieve revenue targets and maximize profitability.Monitor sales performance and analyze trends to identify areas for improvement.Train and motivate sales staff to achieve sales goals and provide excellent customer service. Customer Service:Ensure that customers receive prompt, courteous, and knowledgeable assistance from staff.Address customer inquiries, complaints, and concerns in a professional and timely manner.Build and maintain strong relationships with customers to encourage repeat business and referrals. Inventory Management:Oversee inventory levels and procurement to ensure adequate stock of agricultural equipment and supplies.Monitor inventory turnover rates and implement strategies to minimize excess inventory and stockouts.In cooperation with corporate management, help coordinate with suppliers to negotiate favorable terms and pricing for inventory purchases. Staff Supervision:Recruit, train, and supervise store staff, including sales associates, administrative personnel, and technicians.Set performance goals and provide regular feedback and coaching to staff members.Schedule staff shifts and manage staffing levels to ensure adequate coverage during peak times. Financial Management:Manage the store's budget, including revenue forecasts, expenses, and capital expenditures.Monitor financial performance against budget and implement cost-control measures as needed.Analyze financial reports and key performance indicators to identify opportunities for improvement. Reporting and Communication:Review reports on store performance, including sales metrics, inventory levels, and staff productivity.Communicate effectively with corporate management, providing updates on store operations, challenges, and opportunities.Collaborate with corporate management to develop strategies and initiatives to improve store performance and achieve company goals.Marketing and Promotion:Develop and collaborate with corporate management marketing strategies to attract new customers and promote the store's products and services. Plan and execute promotional campaigns, events, and initiatives to drive traffic and sales.Plan and execute promotional events, sales promotions, and advertising campaigns to drive foot traffic and sales.Utilize digital marketing channels, such as social media, email marketing, and online advertising, to reach target customers.Monitor the effectiveness of marketing efforts in your market area and adjust strategies as needed to maximize ROI.Maintain awareness of market trends, competitor activities, and customer preferences to inform marketing decisions. Compliance and Safety:Ensure compliance with all relevant laws, regulations, and industry standards governing the sale and service of agricultural equipment.Maintain a safe and clean working environment for staff and customers, adhering to occupational health and safety guidelines.Maintain a clean and organized facility, interior and exterior. Qualifications:Bachelor's degree in business administration, marketing, agriculture, or related field (preferred). High school diploma or equivalent; additional education or training in agricultural or related fields is a plus.Proven experience in retail management, with a track record of achieving sales targets and delivering exceptional customer service.Strong leadership skills with the ability to motivate and manage a diverse team.Excellent communication and interpersonal skills.In-depth knowledge of agricultural equipment, machinery, and supplies.Proficiency in inventory management and financial analysis.Familiarity with sales techniques and customer relationship management.Ability to multitask, prioritize, and work effectively in a fast-paced environment.Willingness to work flexible hours, including weekends and evenings, as needed. Benefits:Competitive salary and performance-based bonuses.Health insurance, retirement savings plans, and other benefits.Company vehicle (for business use only, unless otherwise authorized for personal use).Employee discounts on agricultural equipment and supplies.A dynamic and supportive work environment with a focus on teamwork and collaboration.

Job Tags

Flexible hours, Shift work, Afternoon shift,

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