Assistant service manager/ service writer Job at GRAFF CHEVROLET OKEMOS / GRAFF NISSAN, Okemos, MI

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  • GRAFF CHEVROLET OKEMOS / GRAFF NISSAN
  • Okemos, MI

Job Description

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Savings bank
  • Training & development
  • Vision insurance

What we Offer:

  • Competitive pay
  • Weekly salary
  • Five day work week
  • A hands on management team willing to work closely with you to maximize your potential
  • A company that is committed to growth as well as customer satisfaction
  • A dynamic fast-paced work environment
  • Opportunity for career growth
  • An excellent compensation plan and paid vacation time
  • A competitive benefits package, including Health and Dental Insurance
  • 401(k) Program
  • Opportunity to use leadership abilities and positively influence others
  • Mentoring from professionals with a proven track record
  • An exciting, lucrative, and rewarding career
Assistant Service Manager/Service Writer Responsibilities
  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers
Requirements:
  • Minimum 1 year experience in a service advisory roll.
  • Dependable
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Required experience:
  • Service Advisor, Dealership, Automotive Knowledge: 1 year

Compensation: $50,000.00 - $85,000.00 per year

We've been making friends in the automotive business since 1914! The Graff family has been in the automotive retail and service business for over 100 years and the reason is the people behind the Graff sign on the front of the building. With 7 of the 9 Graff dealerships being run by employees who worked their way up to managing partner, the opportunity for advancement within is a core value of Graff. Most of the department managers at each store came from a variety of positions within the store: sales, mechanic, porter and service writer to name a few. If you are looking for a place to work that values effort, integrity and the ability to be a good co-worker, Graff Okemos is the place for you.

Being a good member of the Okemos and the surrounding communities is a guiding factor of how we run our business. We are willing to invest in our community thru many sponsorship programs including:

  • Ingham County 4H Auction
  • ElE's Place
  • Haslett, Williamston, Okemos and East Lansing Schools
We look forward to personally speaking to you to see if your goals and vision match our dealerships.

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